Return Policy

Return Policy

Return Policy

Effective Date: September 29, 2023

Thank you for choosing Nex Brand Marketing, doing business as Brandiket. We strive to provide high-quality products and services, and we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we are here to assist you with our return policy.

1. Returns and Refunds

We accept returns and provide refunds under the following conditions:

a. Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support team at info@brandiket.com or call 954-951-1680 within 30 days of receiving your order. We will provide instructions for returning the item and process a full refund or replacement.

b. Order Errors: If there is a shipping error where you receive the wrong item or an incorrect quantity, please notify us within 30 days of receiving your order. We will provide instructions for returning the item and arrange for a replacement or refund.

c. Unwanted or Non-Defective Items: If you wish to return an item that is not damaged, defective, or a result of an order error, please contact our customer support team within 30 days of receiving your order. We will provide return instructions. You are responsible for return shipping costs, and a restocking fee may apply.

2. Conditions for Returns

To be eligible for a return, the following conditions must be met:

• Return Period: Your request for a return must be made within 30 days of receiving your order.
• Product Condition: The item must be in its original condition, unused, and in the same packaging as when you received it.
• Proof of Purchase: You must provide proof of purchase, such as your order number and/or a sales receipt.

3. Refund Process

Upon approval of your return request, we will initiate the refund process. Refunds will be processed using the original payment method used for the purchase. Please allow time for the refund to be processed, which may vary depending on your financial institution.

4. Return Shipping

• For returns of unwanted or non-defective items, you are responsible for the cost of return shipping.
• For damaged, defective, or order error-related returns, we will provide return shipping instructions, and return shipping costs will be covered by Nex Brand Marketing, doing business as Brandiket.

5. Contact Us

To initiate a return or if you have any questions or concerns about our return policy, please contact our customer support team at:

📧 Email: info@brandiket.com
📞 Phone: 954-951-1680

6. Changes to this Policy

We may update this Return Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on our website, and the "Effective Date" at the beginning of the policy will be updated accordingly.

We value your satisfaction and are committed to providing assistance and solutions for your return needs. Your understanding and cooperation with our return policy are greatly appreciated.

By making a purchase with Nex Brand Marketing, doing business as Brandiket, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Return Policy.